Choosing a Pool Builder: What to Consider

When you’re looking into installing a pool, often the first question that you think of is – ‘Who should I select as my pool builder?’

It’s an important question, as well. Who you choose to build your pool will make a big difference to the end result, so it’s critical you choose a proficient, experienced pool builder with a good reputation, to make your pool vision a reality.

To assist you in deciding on your pool builder, we note several questions below that you should ask to find out if your preferred pool builder is reputable and can achieve what you’re after.

Are they registered with industry bodies?

One of the first (and most simple) steps you can take to ensure you’re engaging a qualified builder is to determine if they are registered with an industry body that puts a focus on high quality standards. You can ask your pool builder if they are a Certified Licensed Builder through NZ Master Pool Builders, or if they are a member of The Pool and Spa Association Ltd New Zealand.

What’s their reputation?

As with all big investments, it’s always important to research considerably before choosing your pool builder. Have a look online for reviews on the builder you’re thinking about working with, and be mindful for feedback around communication, proficiency and honesty. If they have a website, look for awards on their skill and/or level of service. A qualified local pool builder will have knowledge of the area you live in, and is therefore more likely to know what solutions are needed for your location. Ask for local pool builder recommendations from family and friends who live nearby.

Do they communicate well?

When you’ve narrowed down your choice to just a couple of pool builders, you then want to consider how they communicate. A good pool builder will have timely responses to your questions (or a decent explanation why there could be a delay in their response, at least) and will actively seek to keep in touch with you throughout the process. Alarm bells should ring if the pool builder never responds!

What’s their product range like?

A great reputation is one thing, but you also need access to a product range that works for you. Every backyard has its own needs and limitations, and every homeowner is after something particular for the pool of their dreams. When making your decision, check that your pool builder can provide you and your backyard the perfect swimming pool solution. Look at all factors, including pool shape, size, colour and handy additions such as pool heating.

How else can they help?

Aside from managing the installation process, it’s worth asking if your chosen pool builder can offer you further services such as tiling and landscaping or if they can recommend another skilled trade for those additions. If you’re a first-time pool owner, the support and guidance of your pool builder will be essential. Ask the pool builder you’re considering if they handle the application for the building consent needed for the pool. Also check to see if they will provide you with temporary pool fencing, if they can provide landscaping (or recommend a landscaper), and if they can remove soil leftover from installation, as part of your contract.

Why choose Narellan Pools?

Our skilled, dedicated and qualified local pool builders are committed to your journey to pool ownership being free of hassles. You can count on your local Narellan Pools Builder to be transparent with you throughout the process, and to be fully dedicated to building the pool you’ve always wanted.

Not only will you have the support of your local Narellan Pools Builder at all times, you’ll also have your pick of one of our high-quality fibreglass pools. Narellan Pools has a comprehensive range of pool shell shapes that are available in plenty of sizes and colours, to really bring your dream to life. Our pool shells are manufactured with an unwavering commitment to quality, and we back that commitment by offering a Lifetime Structural Warranty on our inground pools.

You can organise a free quote with your local Narellan Pools Builder by reaching out today, and with their expertise, you’ll know you’re in safe hands!


We offer a lifetime structural warranty on our inground pools!