NARELLAN POOLS WAIKATO

Narellan Pools Waikato are highly experienced pool builders, having been part of the Narellan Pools network since 2004.

Servicing the broader Waikato area, including Hamilton – Matamata – Te Awamutu – Cambridge – Karapiro – Tirau – Matangi – Tamahere – Rototuna – Flagstaff – Te Kauwhata – Tuakau – Pokeno – Rotokauri – Ngahinapouri and surrounding suburbs, Narellan Pools Waikato specialise in all types of swimming pool installations. We have particular expertise in navigating complex sites requiring helicopters and cranes, and installing freestanding pools, sleeper pools, water features as well as pool lighting.

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Jacque and John Patterson

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* Terms and Conditions: Pool contracts between 1 July – 31st July 2020.

Meet the Narellan Pools Waikato Team

John Patterson – Owner/Director/Main sales person – Qualified Plumber and owned and operated his own excavation and plumbing company for over 20 years. An expert in all areas of pool installation, John completes all initial site visits with clients to fully assess their site and prepare their quotes. John loves challenging sites and has installed many pools where clients had been advised a pool could not be installed by using helicopters, large cranes etc. John was chosen to travel to Oman to train new Narellan pool builders on the installation of pools. John traveled and installed a number of pools at resorts in Fiji and these have been highlights of his pool building career.

Jacque Patterson – Owner/Managing Director – Background in accounting and administration.  Jacque oversees all day to day operations for the business and prepares and implements all Local Territory Marketing strategies for the business. Jacque was very proud to be named Narellan Pools Business Woman of the Year in 2017. Jacque is passionate about the business and loves to make clients’ dreams a reality.

Olivia Down – Sales Associate/Support – Olivia manages new enquiries and supports John and our clients with all sales requirements. Olivia is an expert with client relationships. Prior to joining our company, Olivia owned and operated her own Beauty Therapy Salon. Having owned her own business, Olivia is aware of how important it is to provide a high level of customer service. Olivia has a very high level of attention to detail and will go above and beyond to assist clients.  Olivia regularly takes clients to view previous pool installations and assists them with their pool model and colour choices.

Tracey Wells – Accounts Manager – A fully qualified Accountant, Tracey manages all areas of accounts including all payables, receivables, payroll and all IRD requirements. Tracey loves numbers and always ensures the business and clients accounts are kept up to date. Tracey often assists clients with documentation for their banks and to ensure they get the best pool to fit their specified budget requirements.

Gary Down – Plumbing, Filtration, Heating and Covers Specialist. Gary has completed Zodiac training and has a high level of experience in all aspects of pumps, filters, pool equipment, heating and pool covers. Gary is a perfectionist and he sets up clients’ filtration systems immaculately.  Gary also completes initial cleaning of our clients’ pools after installation. Gary is on call to assist clients when they require support with their equipment operations.  Gary is highly skilled in the Zodiac IQ remote automation systems that clients can use to manage their pool equipment remotely via their smart phones.

Grant Ogden – Team Leader/Construction Foreman. Grant joined our team in 2017 after he returned to NZ after a number of years working on oil rigs off the coast of Australia. Grant manages the installation teams and liaises with the clients so all pool installations run smoothly.

Fynn Briffault – Team Leader – Fynn joined our team as a general pool installer for the summer after completing high school at the end of 2018. Fynn instantly proved himself to be a hard and dedicated worker who is well liked by all other team members. Fynn took a break over winter 2019 to go and work at Camp America and travel around the USA. On returning to NZ he returned to Narellan Pools Waikato and was promoted to be team leader.

Koni O”Reilly – Pool installer – Koni loves to dive right in and do the hard graft when installing our pools. Digging trenches and laying the pipework is his area of expertise. Koni is a dedicated hard worker who enjoys the physical aspect of his job and is a well-respected team member.

Isaac Stock – Pool installer – Isaac has worked previously for concrete pool builders but loves installing fibreglass swimming pools due to the speed they can be installed. Isaac’s previous concrete experience means he is very competent in preparing concrete bondbeams and other concrete surrounds on clients’ pools. Isaac is an experienced Kanga and small machine operator.

Active community members

We love to support local sports groups and charities. Below are groups and charities we’ve supported:

Waikato Rugby League Team
Melville Football Team
Assistance Dogs Trust NZ
True Colours
Special Children’s Christmas Party Waikato

We are also a Member of PASA NZ

Award-winning pool builders

With our many years of experience and dedication to excellence, we focus on delivering the pools of clients’ dreams, every day. Our commitment to excellence has seen us secure the following awards:

We have also won numerous Narellan Pools Photographic Awards over the years, securing Gold, Silver, and Bronze in many categories.  See our Award Winning Pools below.

2019 Narellan Pools NZ Pool Awards – Best Madeira, Silver (Madeira 7, Blue Azurite)
2019 Narellan Pools NZ Pool Awards – Best Lifestyle Pool Silver (Symphony 8, Blue Agate)
2019 Narellan Pools NZ Pool Awards – Best Atlantis Gold (Atlantis 12, Grey Quartz)
2019 Narellan Pools NZ Pool Awards – Best Atlantis  Silver (Atlantis 12, Blue Agate)

Full list of Award and Achievements

  • 2019 Narellan Pools New Zealand – Excellence in Installations
  • 2018 Narellan Pools New Zealand Excellence in Local Territory Marketing
  • 2018 Photographic Awards –  National Pool of the Year – Gold, Silver and Bronze
  • 2018 Photographic Awards – Best Symphony Gold, Silver and Bronze
  • 2018 Photographic Awards – Best Lifestyle Gold, Silver and Bronze
  • 2018 Photographic Awards – Best Atlantis Silver
  • 2018 Photographic Awards – Best Eden Gold
  • 2018 Photographic Awards – Best Grandeur Gold
  • 2017 Narellan Pools New Zealand Dealer of the Year
  • 2017 Narellan Pools Woman of the Year – Jacque Patterson
  • 2017 Photographic Awards – National Pool of the Year – Gold, Silver and Bronze
  • 2017 Photographic Awards – Best Symphony Gold and Silver
  • 2017 Photographic Awards – Best Madeira Gold
  • 2017 Photographic Awards – Best Atlantis Gold and Silver
  • 2017 Photographic Awards – Best Grandeur Gold and Silver
  • 2017 Photographic Awards – Best Federation Gold and Silver
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What our clients say

We used Narellan to put in our pool and it was the best decision we made!

Access to our back section is limited, and other pool companies didn’t want a bar of it. We just about gave up and then I contacted Narellan. Right from the start of the process the Narellan team were professional, efficient and responsive. John worked closely with our builder and made the process seamless. He went above and beyond, spending a lot of time making sure the pool was positioned correctly, and within our consent guidelines. He knows his reputation is on the line if things don’t go right and he only recommends what he truly believes is the best solution and product for you. There is no bull shit!

All of the Narellan staff who worked on the job were friendly and respectful – they all introduced themselves to us and our family, shook our hands and made sure we weren’t inconvenienced (while we had a stonking great hole in our backyard!) They really take pride in their work and made sure there was limited mess.

The office staff were really friendly to deal with, and really efficient. We knew what was happening on our project at every stage and even though they have a lot of pool builds on they made us feel special.

We would recommend Narellan to anyone who was looking at getting a pool.

Diane and Jason Halifax

In late January 2020 we put a Narellan Pool into our backyard at home and I have to say that we were delighted with the process, the people and the incredible finished result. John and Jacque were great to work with and made me feel comfortable right from the point of enquiry. It has to be said also that I was really impressed by the staff they have on the ground and in the office supporting them.

From the digger driver to the plumber to the installers…the level of respect, communication and care around my property along with their consideration for our family was brilliant.

We really couldn’t be happier with the finished result and the kids were thrilled to be using the pool so quickly. Thanks to the whole team at Narellan Hamilton.

Ali Lennan

Poolwerx Hamilton has worked with Narellan Pools Waikato for a number of years including providing an initial clean and handover service as pools are completed.

We believe our association with Narellan Pools Waikato has been very successful for us as they have values and ethics which align with ours.

We have enormous respect for Narellan Pools Waikato as they have worked hard to become recognised as leaders in the pool industry. They are professional in all aspects of their business and operations and the Narellan team always deliver a quality service and product.

John and Jacque value the relationships they have developed over the years and they always strive to do the right thing for their clients, their staff, suppliers and the Narellan brand. The feedback from their clients is very positive – a stress free process with a wonderful pool for their families to enjoy for years to come.

We are always happy to recommend Narellan Pools Waikato when approached by people seeking advice on selecting a pool builder as we are 100% confident that they will receive a professional service and a product that exceeds their expectations.

We would be happy to discuss further or answer any questions you may have.

Poolwerx Hamilton

John and Jacque Patterson and their team certainly gave us a signature experience.
The workmanship, professionalism and the product quality, produced outstanding results.

Vicky and Fraser Smith

Installing a swimming pool is a big decision and while there are a number of pool companies around the Waikato
Narellan pools and John Patterson where clear leaders in our evaluation. John along with Jacque and the wider team
at Narellan look after us right the way through the process helping us through the inevitable issues and decision that
needed to be made. The support took a great deal of the difficulty out of the process and helped us save time and
money – a big win for us. The team were respectful of our home while here and kept the work area clean and tidy
each day. We very pleased with the end result, its fantastic!

J Trower

When we built our new home in Cambridge upon our move from Gisborne, a swimming pool was a prerequisite. Back in Gisborne we had an above ground para pool but this time we were looking for something that was not only much bigger but would blend in perfectly with our new home. Based on what we knew of Narellan Pools we had no hesitation in deciding on a Narellan Pool and engaging with the Waikato franchisees John and Jacque Patterson.

We were provided with a couple of options that would fit within our budget and the space that we had allocated for the pool. With advice from Jacque we quickly decided on the pool that was right for us and John got onto sorting out the ground work requirements. Their professionalism, friendliness and John’s sense of humour, Ferrari shoes and all, meant we never considered going elsewhere or seeking alternative quotations. Right from the start it was apparent that the entire package was what we were after and Narellan didn’t disappoint.
In addition to the pool we obtained expert advice on fencing which they arranged and an introduction to Poolwerx who we quickly decided were the right people to keep our pool sparking clear. Having opted for the Blue Azurite colour, all we need are the fish and coral and we could think we were back swimming on the Great Barrier Reef.

Unless we have been away there has hardly been a day since Labour weekend that we haven’t used our pool. If looking for a quality pool, installed by professionals with an abundance of advice and good humour, all at a good price then we can’t recommend John and Jacque and the Narellan Waikato team highly enough.

Lindsay and Karen File

Just a quick note to thank you for guiding us through the process of our pool installation. We are absolutely thrilled with the end result, and thanks to your advising us to choose the Deluxe Triple Cell solar bubble pool cover, we are still swimming in mid April. The cover, when used correctly is keeping the pool at a very swimmable 25 degrees, and with the Covid 19 lockdown we are all in, we are spending many happy hours round the pool. Still a great way to cool down in this Indian Summer we are experiencing.

Well done Narellan Pools and thanks John and Jacque.

Lorna and Richard Hendriks. Hamilton, Waikato

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We offer a lifetime structural warranty on our inground pools